Learn to Outsource. Because you cannot be good at everything.
The rise of technology and the internet has significantly disrupted the conventional business work flow. However, IT management shouldn’t be such a hassle for you and your business. The technologies that make your business run can be both time-consuming and tedious to manage in-house. Otaku keeps things simple by keeping you focused on your core business objective and not on managing nor troubleshooting technology issues in your business environment.
To keep things flexible, we have employed a dual-pronged approach to managing your computers and applications to align the interest of both the business owner and us, the IT support vendor. In addition to providing the typical troubleshooting computer support services, we introduce a flat-rate routine IT maintenance program that provides value-added services such as scheduled backup (on-site and remote storage of data), server maintenance, software updates, web and mail hosting and more. All that to you focused on your core business objectives.
We specialise in providing IT solutions for new companies or businesses that are new to integrating technology into part of their business work flow through implementation of industry best-practices, the evaluation of the right hardware and software for your company to instilling a viable network infrastructure for data storage and backup along with other services.
By leveraging on the right digital technology to create a competitive advantage, Otaku can help you realize the full potential of your investments in technology.
Otaku believes in an integrated approach to designing and developing web applications to create intelligent communication solutions for analog and digital media.
Otaku IT Support services include
IT Technical Support
Extensive technical support including computer optimisation, installation of servers, workstations, networks, firewalls, office, antivirus and peripherals
IT Maintenance Support
From routine administration to management of business software and hardware for companies with little or no in-house IT backup resources.
IT Consultancy Services
Personalized consultancy services including the implementation of IT Audit, IT Policies, IT Documentation, IT Planning and IT Security.